Duties/Taxes Fee Notification

Thank you for your Igingle order! There's some important information about international orders that we want to make sure you're aware of. 
(Please kindly read red comments in follow)

Fee Notification

Your country might require you to pay additional customs duty or import VAT on your order. These fees are collected by UPS/DHL/FedEx/TNT/TOLL etc. at the time of delivery. Government-imposed fees are any fees that national and local governments charge whenever you buy imported or local goods. These can include national and local sales taxes, duties, GST, VAT, etc. Some fees are charged as a percentage of the price of the item and some are flat fees. Countries charge these fees to raise revenue and to protect domestic industries. Your government imposes, collects, and administers these fees, not Igingle.  The amount charged depends on the value of what you order, the cost of shipping and your country's laws.

 I. Orders Under Certain Values Are Exempt From Duties/Taxes 

Customs Duty Free Chart
If your order value is below the values for the countries below there are no custom duties/taxes.
Country	There are NO fees if the declared value is below the following:
United Kingdom	£ 15.00
Australia	AU$ 1000.00
Spain	US$ 30.00
USA	US$ 800.00
European Union	€ 22.00
Canada	CA$ 20.00
New Zealand	US$ 308.00
Switzerland	CHF 100.00
Russian	RUB 10000.00
Singapore	US$ 307.00
Japan	US$ 130.00
Brazil	US$ 46.00

 

II.  FOR PAYPAL ORDERS

Our logistic department will issue a Declared Value that is less than the Exemption Amount in the Custom Duty Free Chart above so you should NOT have to pay custom duties or taxes.  We will also mention : Free Trade Sample for Testing/Sample Purpose, No Foreign Exchange Involved.  HOWEVER, your local customs might ignore this invoice and they can still charge a custom duty or import VAT and disbursement fee with their estimates.  Your country could even require that you provide a bank payment receipt for International packages. 

III. FOR ALIBABA TRADE ASSURANCE ONLINE ORDERS 
The Declared Value must be the same as your payment, so your country customs will charge import VAT or custom duty  (custom duty by 21% ~ 30% + Disbursement fee us$15)

 IV. OTHER INFORMATION ABOUT DELIVERY AND DUTIES/TAXES

1. Tax ID

Your country might require you provide tax ID for International package.  please reply to this email with your TAX ID.

2.  Government-Imposed Fees

    •   Igingle is not responsible for government-imposed fees and cannot refund them, even if you return or exchange your order.
    •    Do not refuse to accept delivery of your order. Refused deliveries are returned to your local customs office, not Igingle.

    •    Because of legal restrictions, Igingle cannot alter its prices, offer discounts, reclassify its products, classify its products as gifts, or ship to a third country in order to intentionally avoid government-imposed fees.

    •    Government-imposed fees can vary widely from country to country, and between cities or neighborhood districts.

    •    Government-imposed fees can vary based on your citizeship or resident status.

    •    Government-imposed fees are based on the actual market value of the item. If you pay a lower promotional price for your order, your fees might still be based on the regular price - this depends on yourcountry's customs.

    •    Government-imposed fees can change at any time. To find out what your fees will be, contact your local customs office.

    •    The classification codes for products (HS codes) determine the duties/taxes.  Pls email our sales rep. to ask for HS codes.

3.  Do Not Refuse Delivery

To receive your order, you must pay all fees that your government requires. Do not refuse to accept delivery of your Igingle order. If you refuse to accept delivery, UPS/DHL/FedEx/TNT/TOLL etc. does not return your order to Igingle. Instead, they return the package to your local customs office, where it is classified as abandoned. If you don't pay the fees within a certain amount of time, the customs office will destroy your package. Igingle cannot issue refunds for abandoned or destroyed merchandise.

4.  Processing, Shipping and Returns

Processing time is about 1-3 weeks (sometimes longer depending on demand) and your order will be shipped via Global Economy or Priority International both with Delivery Confirmation. Due to the personalized nature of our items - ALL SALES ARE FINAL. We do not offer returns, refunds or reprints.
5.  Cancellations
 

IMPORTANT!!!!  If you decide to cancel your order after a proof has been provided we will refund your order minus 50% to cover the cost of all the setup work that has been done for your order.